Frequently Asked Questions and Policies

Until you have paid for the service(s) you are booking, those dates are available for other clients to reserve.

As per our cancellation policy any cancellations made less than 48 hours before the reserved service(s) will incur a fee equal to the amount paid for the reservation. For cancellations made with less than one week's notice, a fee equal to half of the payment for the reservation will be incurred. When you have paid to reserve your date(s) we will then turn away potential clients to book and accommodate you for those dates. You also have the option to cancel and have your deposit or payment made credited to your account for a future reservation.  

If you will be utilizing our boarding/boarding and training services, utilizing our doggie daycare services, or participating in our group training sessions the following vaccinations are required:

DA2PP

Rabies

Leptospirosis

Bordetella

 We require that ALL dogs who stay with us are able to either be crated or contained within a gated enclosure for short periods of time in order for us to swap dogs out for potty breaks or feeding times. 

Collar/ harness and leash

Comfort items such as a dog bed/ blanket/ toys 

Medications labeled and with detailed instructions 

Food for the duration of their stay clearly labeled with instructions 

Crate